Shipping Policy

Thank you for your purchase and for supporting small creative work.

General Conditions

Orders are processed with care and shipped from Canada.

Orders are typically prepared and handed over to postal services within approximately 48 hours (business days), excluding weekends and holidays.

Delivery times may vary depending on destination, postal delays, and peak periods.​

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Digital Products & Access Delivery

Some products offered on this website are digital or include online access.

For digital products:

• No physical item is shipped.

• Access details are sent by email within 48 hours after purchase.

• Delivery times may vary slightly depending on order volume and processing time.

Please ensure that the email address provided at checkout is correct and check your spam or promotions folder if you do not receive your access email within this timeframe.

If you have not received your access after 48 hours, please contact us and we will assist you.

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Shipping Fees

Shipping fees are applied per item, as each piece is packaged individually for protection.

Combined or bulk shipping is not available unless stated otherwise on a product page.

If you wish to order multiple items, feel free to contact us for a custom quote.

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Tracking & Packaging

Items are shipped in sturdy cardboard mailers or tracked mailers, depending on the product format.

Details specific to each item (format, rates, tracking availability) are displayed directly on its product page.

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International Shipping

International deliveries may be subject to customs inspections or fees.

Any taxes, duties, or delays caused by customs are the buyer’s responsibility.

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Lost or Delayed Mail

Once parcels are handed over to postal services, delivery times are outside our control.

If a package is significantly delayed or appears lost, please reach out — we will do our best to assist you.

It is the buyer’s responsibility to contact the carrier directly.

We are unable to refund lost or delayed mail.

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Changes Per Product

Because shipping formats and prices may vary, please refer to each product page for item-specific shipping details.

If you have any questions, feel free to reach out — we are happy to help.

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Delivery Responsibility & Lost Mail Disclaimer

We entrust each order carefully to postal services.

Once in transit, delivery times and handling are beyond our influence.

Once tracking updates show acceptance by postal services, all liability transfers to the buyer.

Tracking is provided when possible so you can follow your package.

Refunds are not issued for postal delays or lost parcels, but we will gladly support you with documentation or guidance for claims with the carrier.

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